FAQ

When should I go to the ER instead of the Urgent Care?
The ER would be better equipped to assist you if you have a medical emergency such as severe abdominal pain accompanied with vomiting and/or diarrhea, or if you’ve had a serious head injury or chest pain/pressure with shortness or breath and/or dizziness. There are several factors as to why the ER would be the right choice for you in these situations, but the common goal is that you get the proper healthcare needed in a timely manner.

When should I come into the Urgent Care?
You can be seen here for a multitude of reasons large or small. If you have a medical issue ranging from cold & flu symptoms, lab work testing, migraines, muscle sprains/strains, broken bones and everything in between. For more specification on what services we provide go to the “Services” page of this website.

What local facilities accept the Oregon Health Plan?
We are not set up to bill the Oregon Health Plan; the only local facility that we know of that does accept OHP is the Willamette Valley Medical Center (McMinnville Hospital). However, we can provide you with an itemized receipt of services rendered that you can submit to your insurance company to seek reimbursement after payment is made.

Do I need to make an appointment?
No. We are strictly a walk-in clinic on a first come first serve basis. Just bring your photo ID and your insurance card(s) or if you don’t have insurance we accept cash, credit and debit cards. Walk in whenever is best for you during our hours of operation.

Can I use the clinic as my Primary Care Provider?
We are not ideal for primary care due to the fact that we have a large staff of alternating medical Providers that work strictly on a walk-in basis. This makes appointments unnecessary.

Can you do X-Rays & Referrals?
We do not have an X-Ray machine but we can supply you with an order needed to get an X-Ray, which you can take directly to Radiology at Willamette Valley Medical Center or Physician’s Medical Center without having to go through the Emergency Room first, which can save you a lot of time and money by coming to us first. However we can supply you with any kind of referrals that you might need, whether it be to physical therapy or a surgeon.